UK Registered Company · Handcrafted Medieval Armor · Worldwide Shipping
MEDIEVAL ARMORS
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Customer Information

Privacy Policy

This policy explains how Medieval Armors may collect, use and protect information provided when you use our website or place an order.

Information We Collect

When you create an account, place an order or contact us, we may collect information such as your name, email address, telephone number, shipping address and order details.

For custom-size products, we may also collect measurements or sizing information that you voluntarily provide for the purpose of preparing your order.

We may also receive technical information necessary for the operation, security and improvement of our website.

How We Use Your Information

We may use information to:

  • Process and fulfill orders.
  • Deliver products to the address provided.
  • Provide order and shipment updates.
  • Respond to customer support requests.
  • Provide custom products according to submitted measurements.
  • Maintain and secure customer accounts.
  • Prevent fraud, abuse or unauthorized activity.
  • Operate and improve our website and services.

Payment Information

Payments may be processed through third-party payment providers. Payment information may be handled directly by the applicable payment provider according to its own privacy and security policies. We do not need to store your complete payment card details in order to process your order.

Order & Shipping Information

We may share necessary delivery information with shipping carriers or service providers when required to fulfill and deliver an order. This may include your name, delivery address, telephone number and tracking-related information.

Customer Accounts

If you create a customer account, information associated with your account may be stored so that you can view orders, manage account information and use available store features.

Cookies & Similar Technologies

Our website may use cookies or similar technologies that are necessary for website functionality, account sessions, shopping features, security and other legitimate website operations.

Information Security

We take reasonable measures to protect customer information against unauthorized access, misuse, alteration or disclosure. However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

Information Retention

We may retain customer and order information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations and protect our legitimate interests.

Your Privacy Choices

Depending on applicable law, you may have rights relating to your personal information, including rights to request access, correction or deletion of certain information. Requests can be submitted to our customer support team.

Contact Privacy Support

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. Any updated version will be published on this page.