Shipping Policy

Orders are prepared after payment has been received and the order details have been confirmed.

Because many of our products are handcrafted or require preparation before shipment, processing times can vary depending on the product and order requirements.

Custom-size orders may require additional preparation time.

We offer shipping to customers in different countries. Available shipping methods and costs may depend on the destination, package size and shipping service available for the order.

Shipping charges shown during checkout are based on the shipping option available for the order.

When tracking information is available, it will be added to your order and may be viewed from your customer account.

Tracking information may take some time to appear after a shipment has been handed to the carrier.

Carrier tracking updates are provided by the shipping carrier and may occasionally be delayed.

Delivery times are estimates and can vary based on the destination, shipping method, customs processing and carrier conditions.

Delivery estimates do not include any additional time that may be required for customs clearance or other governmental procedures.

International shipments may be subject to customs duties, import taxes, VAT, brokerage charges or other fees imposed by the destination country.

Unless specifically stated during checkout, these charges are not included in the product price or shipping charge paid to us.

Any applicable customs duties, taxes or import charges are the responsibility of the recipient.

Customers are responsible for providing a complete and accurate delivery address during checkout.

If you notice an address error after placing an order, please contact us as soon as possible. We will try to assist before the order is shipped.

Shipping delays can occur because of carrier delays, customs processing, weather, transportation interruptions or other circumstances outside our control.

If your shipment appears to be delayed or there is an issue with tracking, please contact us with your order number so we can review the available shipment information.